Frequently Asked Questions​

Most frequent questions and answers​

Frequently Asked Questions (FAQ)

Welcome to the Digimalo FAQ! Here you’ll find quick answers to the most common questions about our kitchen tools, ordering process, shipping, returns, and more.

1. What is Digimalo?

 

Digimalo is your online destination for premium kitchen tools and gadgets. We curate high‑quality utensils, appliances, and accessories to help home cooks and professional chefs alike elevate their culinary creations.

2. Which products do you offer?

We carry a wide range of items, including:

  • Precision knives and cutlery sets

  • Cookware (pots, pans, bakeware)

  • Small appliances (food processors, blenders, mixers)

  • Prep tools (measuring cups, peelers, graters)

  • Storage solutions and more

3. How do I place an order?

  1. Browse our categories or use the search bar to find your desired item.

  2. Select the product, choose any options (size, color), and click Add to Cart.

  3. When ready, click the cart icon and proceed to checkout.

  4. Enter your shipping and payment details, review your order, and submit.

 

4. What payment methods do you accept?

We accept:

  • Major credit/debit cards (Visa, Mastercard, American Express)

  • PayPal

  • Apple Pay & Google Pay

  • Klarna (Pay Later)

6. Do you ship internationally?

Yes! We ship to over 100 countries. Delivery times vary (7–21 business days) and are subject to customs clearance. Import duties and taxes are the customer’s responsibility.

7. How can I track my order?

Once your order ships, you’ll receive:

  • A Shipment Confirmation email

  • A Tracking Number with a carrier link
    You can also log into your Digimalo account and view Order History for real‑time updates.

Contact Information

Business Name: Digimalo E-mail: Support@digimalo.com Phone: +447570164296 Address: 24-26, Arcadia Avenue, FIN0000, London, N3 2JU, UNITED KINGDOM Thank you for visiting Digimalo!